Right-click the Start button and select Device Manager.įrom the top View menu click Show hidden devices.Įxpand the Software Devices category and uninstall any instance of your printer from there.Įxpand the WSD Print Provider category and uninstall any instance of your printer from there.Įxpand the Imaging Devices category and uninstall any instance of your printer from there.Įxpand the Printers category and uninstall any instance of your printer and any listed Unknown Device from there.Įxpand the Print Queues category and uninstall any instance of your printer from there.Įxpand the Other Devices category if shown and uninstall any instance of your printer and any listed Unkwon Device from there.Ĭlick Start > Settings > Apps and search for HP, uninstall the HP Officejet Pro 8610 Basic Device Software. Under Private (Current profiles), uncheck the box next to 'Turn on automatic setup of network connected devices'.
Open the Network and Sharing Center from this screen and click the 'Change advanced sharing settings' link in the side pane. How do I get the HP Scan application software to install? Something is obviously not working because I can't pull up any kind of HP scanning software no matter what I do.įirst, right-click the network icon on your PC and select Open Network & Internet Settings. If I delete the device after this and start over again, uninstalling all the printer software I can find and try using the Print and Scan Doctor or HP update to do it all, I download the install package which runs rather quickly and says Finished, but the activity log says the install failed. With that setup, running Print and Scan Doctor 5.3.1 always fails on HP Scan (2nd to last test), and says HP Scan application software cannot be found.
If I select Add Printer and accept the Microsoft install, it works, but I have to use the Microsoft scanner software, which doesn't autodetect if paper is in the ADF (automatic document feeder). So I deleted my printer device in Windows 10 and uninstalled all the software and started over. It works fine for copying, but not for scanning. I couldn't get my printer to use the auto doc feeder automatically when scanning. Business PCs, Workstations and Point of Sale Systems.
Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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